The Wandering Vine Travel LLC
Website Terms & Conditions
Effective date: October 17, 2025
1. Introduction
Welcome to The Wandering Vine Travel LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website https://thewanderingvinetravel.com (“Website”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our Website.
2. Services Provided
The Wandering Vine Travel LLC provides luxury travel planning and related services, including but not limited to booking flights, hotels, tours, transportation, and other travel arrangements. We act solely as an agent for the client in arranging travel services and products from third-party suppliers. All services are subject to availability and governed by the terms and conditions of the respective suppliers.
3. User Responsibilities
You agree to use our Website in accordance with all applicable laws. You are responsible for providing accurate information and for maintaining the confidentiality of any account credentials. You agree not to interfere with the proper operation of the Website, introduce malicious code, or engage in any unauthorized use.
4. Booking and Payment
Booking: All bookings made through our Website or directly with our advisors are subject to availability and confirmation by the relevant suppliers.
Payment: Payment terms vary by service and will be clearly communicated before booking. Full or partial payment may be required to secure reservations.
Cancellations and Refunds: All cancellation or modification requests must be made in writing. Each supplier has its own cancellation policy and associated fees, which will be communicated prior to booking. The Wandering Vine Travel LLC is not responsible for supplier fees or delays in refund processing. Fees may be charged to the payment method on file or deducted from any eligible refunds.
5. Planning Fees
The Wandering Vine Travel LLC may charge non-refundable planning or design fees for custom itinerary creation, research, and booking services. These fees will be disclosed upfront and are separate from the cost of travel services. Planning fees compensate for time and expertise and do not apply toward travel costs unless otherwise stated in writing.
6. Force Majeure
The Wandering Vine Travel LLC is not liable for loss, damage, or delays resulting from acts of God, weather, natural disasters, pandemics, governmental actions, labor strikes, or other circumstances beyond our control. In such cases, we will make reasonable efforts to work with suppliers to reschedule or recover funds, but outcomes are subject to third-party terms.
7. Changes to Services
We reserve the right to modify or discontinue services, features, or portions of the Website without notice. Reasonable efforts will be made to notify users of significant changes.
8. Intellectual Property
All content on this Website, including but not limited to text, images, graphics, logos, and software, is the property of The Wandering Vine Travel LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, The Wandering Vine Travel LLC is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or travel services. In any case, our liability is limited to the amount you paid to us for the specific services giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless The Wandering Vine Travel LLC, its owners, employees, affiliates, and representatives from any claims, damages, liabilities, or expenses (including legal fees) arising out of your use of the Website, your bookings, or your violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Mecklenburg County, North Carolina.
12. Travel Disclosures
The Wandering Vine Travel LLC does not guarantee the performance or outcome of any travel experience or service provided by third-party suppliers. While we work with trusted partners, we are not responsible for the actions, delays, or defaults of these suppliers. It is your responsibility to review and agree to each supplier’s terms and conditions prior to booking.
13. Changes to Terms
We may update these Terms periodically. When changes occur, the updated Terms will be posted on this page with a revised effective date. Your continued use of the Website after such changes constitutes acceptance of the updated Terms.
14. Contact Us
If you have any questions regarding these Terms, please contact:
The Wandering Vine Travel LLC
Charlotte, North Carolina
Email: liz@thewanderingvinetravel.com